Introduction
Welcome to LumbervilleCandleCo! At LumbervilleCandleCo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our website or interact with us in any way. By using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect various types of information from you, including:
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Personal Information: This includes your name, email address, shipping address, and phone number, which we collect when you place an order or create an account.
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Payment Information: When you make a purchase, we collect payment information such as credit card details, billing address, and payment method.
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Device and Usage Information: We automatically collect information about your device and how you interact with our website. This may include your IP address, browser type, operating system, and browsing behavior.
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Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and gather data about your preferences and navigation patterns.
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Customer Support and Communication: We may collect information from your communications with our customer support team or if you sign up for our newsletter or promotional materials.
How We Use Your Information
We use the collected information for various purposes, including but not limited to:
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Order Processing: To process and fulfill your orders, including shipping, delivery, and returns.
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Customer Support: To provide assistance and address your inquiries or requests.
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Marketing and Promotions: To send you newsletters, promotions, and updates about our products and services. You can opt out of these communications at any time.
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Improvement of Services: To analyze user behavior, conduct research, and enhance our website and offerings.
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Legal and Security: To comply with legal obligations and protect against fraudulent or unauthorized activities.
Disclosure of Your Information
We may share your personal information with trusted third parties, including:
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Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, and deliver products to you.
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Legal Requirements: We may disclose your information if required by law or in response to legal requests.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Your Rights and Choices
You have certain rights regarding your personal information, including:
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Access: You can request access to the personal information we hold about you.
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Correction: You can update or correct your personal information if it is inaccurate or incomplete.
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Deletion: You can request the deletion of your personal information, subject to legal limitations.
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Opt-Out: You can opt out of receiving marketing communications from us at any time.
Security
We take the security of your information seriously and employ industry-standard measures to protect it. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please check this page periodically for updates.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at: \
Lumbervillecandleco@gmail.com
Thank you for choosing LumbervilleCandleCo. We appreciate your trust in us and are committed to protecting your privacy.